Understanding my statement
What VAT am I charged?
How do you calculate my monthly payment?
I have a debit balance, do I need to pay this?
What does in debit or credit mean?
What is the average UK consumption or bill?
I share a house, can we split the bill?
How can I reduce my bills even further?
I have credit on my account, should I claim a refund?
I'm in credit, should my payments drop?
I think that my bill is too high
I don’t think my bill is right.
Where is my statement?
I have credit on my account, can I get a refund?
Can I have a refund of my credit balance?
How do I set up my monthly payment?