If you think that our estimates are too high, then it might be that we don’t know that you’re a low energy user… yet!
We make no money on selling you energy, so if you use less, then we’ll refund you the difference and we’ll also pass on tips and tricks to help you make it even lower again.
We undertake reviews periodically throughout your journey with Sero Life. If you are using less energy we can look at reducing your payment plan, likewise if you are using more energy than your payment plan covers we may need to increase your monthly payments. Whichever the case we will always email you to let you know if changes are made your payments.
Don’t forget, if you have moved to a larger home then you’ll use more energy than before, but remember.... no gas bills!