A helping hand for those who need it, when they need it.
Many energy companies distinguish their vulnerable customers on what is called a Priority Services Register. We believe that for some, the need for a little extra help can come and go, for others, time and understanding can help us to better serve you and what you need.
If you are over 60, have a young child at home, in receipt of certain benefits, lost a job, lost a loved one, have health concerns physically or mentally or just need a helping hand we are here for you.
We understand that you may not always need to be on our Extra Care Register but, for the time that you need to be, we will support you as best we can.
For more information on our Extra Care Policy you can find it here. To join our register please contact us and we will be happy to help.