We'll automatically try and take the payment again in a few days time, so don't worry. We don't want you to have bank charges (and I'm sure you don't either), so if you're worried about being able to pay your bill, please speak to us as soon as possible.
We'll always offer as much help as we can and discuss options to help make paying your bills easier. Contact us for more information, on email, via the chat or by telephone.