Your bill will be made up of the relevant services you have at your property. This might include import electricity (from the grid), exported electricity (energy sold back to the grid), gas and our optimisation fee.
Imported electricity and gas will have a daily standing charge but there is no standing charge applied to exported electricity.
If you would like any further information about your tariff or bill please contact us for more information, on email, via the chat or by telephone.
The Sero Life optimisation charge - this is £9.99 per month inc. VAT and pays for all of the Sero Life services.
To make budgeting easier we base our payment plan estimates across the entire year and then divide that amount into 12 equal monthly payments. That means you are paying for more than you use in the summer months, but it also means your bill is less likely to go up in the winter.