If you think that our estimates are too high, then it might be that we don’t know yet that you’re a low energy user. Not to worry!
We make no money on selling you energy, so if you use less, then we’ll refund you the difference and we’ll also pass on tips to help you make it even lower again.
We usually do another review in three months' time, when we can plan your energy spending for the rest of the year.
We’d also like to get it right from the beginning, if you think our estimate is too high then we’d be happy to look at an old energy bill from your previous supplier. This will help us start you off on the right comfort plan.
Don’t forget, if you are moving to a larger home then you’ll use more energy than before and remember.... no gas bills!